Effective Date: February 15, 2024
Welcome to SupliCore, accessible at suplicore.com. At SupliCore, we are committed to maintaining the trust and confidence of all visitors to our website. In this Privacy Policy, we’ve provided detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.
Collection and Use of Personal Information
Information You Provide Us
We collect personal information that you provide to us when you register on our website, place an order, subscribe to our newsletter, respond to a survey, or use certain other site features. This information may include your:
- Name
- Email address
- Mailing address
- Phone number
- Credit card information or other payment details
We use this information to process your transactions, manage your account, respond to your requests, and send you periodic communications about our products, services, and promotions, if you have not opted out of receiving such communications.
Information We Collect Automatically
When you visit suplicore.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
- Log files track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels are electronic files used to record information about how you browse the site.
Use of Your Information
We use the information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
We also use Google Analytics to help us understand how our customers use suplicore.com—you can read more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt-out of Google Analytics here: Google Analytics Opt-out.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the site), or otherwise to pursue our legitimate business interests listed above.
Data Security
We take reasonable precautions and follow industry best practices to make sure your Personal Information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
Changes to This Privacy Policy
We reserve the right to update this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.